1. Introduction

Simply Data Sdn Bhd (“we,” “us,” or “our”) is committed to protecting your personal data and respecting your privacy. This section outlines how we collect, use, store, and protect your personal information in compliance with applicable data protection laws, including the Personal Data Protection Act 2010 (PDPA) of Malaysia. By accessing our website and using our services, you consent to the collection and use of your personal information as described in this Data Protection & User Privacy Information.

2. Types of Personal Information We Collect

We collect various types of personal data when you interact with our website, including:

  • Personal Identification Information: Such as your full name, contact details (email address, phone number), and address.
  • Business Information: If you provide us with information related to your business or organization, such as company name, position, and related details.
  • Communication Data: Including any information you provide when you communicate with us through emails, phone calls, or contact forms on the website.
  • Usage Data: Automatically collected data when you visit our website, such as IP addresses, browser type, device type, pages visited, and the duration of your visit.
  • Cookies: We use cookies to enhance your browsing experience on our website (refer to the Cookies section of our Terms and Conditions for more details).

3. How We Collect Personal Data

We may collect your personal information through the following means:

  • Website Forms: When you fill out forms on our website (e.g., inquiry forms, newsletter subscriptions, etc.).
  • Communication Channels: When you contact us via email, phone, or through other communication channels.
  • Cookies and Analytics: When you use our website, we collect certain information using cookies and analytics tools (refer to the Cookies section).
  • Third-Party Sources: Occasionally, we may collect data from trusted third parties to help us better understand your needs and improve our services.

4. How We Use Your Personal Data

We use the personal data we collect for the following purposes:

  • Service Inquiries and Follow-Up: To respond to inquiries about our CyberSecurity and APM services and provide follow-up communication based on your requests.
  • Marketing and Promotions: To send promotional materials, newsletters, or offers related to our services, provided you have opted in to receive such communications. You can opt-out at any time.
  • Customer Support: To provide customer support and resolve any issues or queries regarding our services.
  • Improving Services: To enhance the functionality, user experience, and content of our website through data analytics.
  • Legal Compliance: To comply with legal obligations, including any regulatory requirements and law enforcement requests.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or protect our legitimate business interests. Once the data is no longer needed, we will securely delete or anonymize it.

6. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted third parties under the following circumstances:

  • Service Providers: We may share your personal data with third-party service providers who help us in delivering our services, such as customer support or marketing service providers. These third parties are required to maintain the confidentiality and security of your data.
  • Legal Obligations: If required by law, regulation, or legal process (such as a court order), we may disclose your personal data to law enforcement agencies or other authorities.

We will ensure that any third-party service providers who handle your data are compliant with applicable data protection laws, including the PDPA.

7. International Data Transfers

If we transfer your personal data outside of Malaysia, we will ensure that it is transferred securely and in compliance with applicable data protection regulations. We may implement safeguards, such as using standard contractual clauses, to ensure that your data is protected when transferred to third-party service providers located in other jurisdictions.

8. Your Rights

Under the Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Correction: You can request the correction of any inaccurate or incomplete personal data we hold about you.
  • Right to Withdrawal of Consent: You can withdraw your consent for us to process your data at any time (although this may affect our ability to provide certain services to you).
  • Right to Deletion: You can request that we delete your personal data, subject to certain legal obligations.
  • Right to Object: You may object to certain types of data processing (such as marketing communications).

To exercise any of these rights, please contact us using the details below.

9. Security of Personal Data

We take reasonable measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, firewalls, and secure data storage. However, while we take steps to protect your data, we cannot guarantee the security of data transmitted over the internet, and users are encouraged to take precautions, such as using strong passwords and avoiding public networks for sensitive transactions.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data.

11. Contact Information

If you have any questions about this Data Protection & User Privacy Information, or if you wish to exercise your rights regarding your personal data, please contact us at:

Simply Data Sdn Bhd
Address: B 3A 3, Blck B Setiawalk Persiaran Wawasan Pusat, Bandar Puchong 47160 Puchong Selangor Malaysia.
Email: [email protected]
Phone: 0358862714