1. Introduction

Simply Data Sdn Bhd (“we,” “us,” or “our”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data in compliance with applicable data protection laws in Malaysia, including the Personal Data Protection Act 2010 (“PDPA”). By using our website or providing us with your personal data, you agree to the terms set forth in this Privacy Policy.

2. Personal Information

2.1 Types of Personal Information

We collect personal information that directly or indirectly identifies you, which may include:

  • Full name
  • Contact details including phone numbers, email addresses, and mailing addresses
  • Preferences, purchasing history, and related interactions with our services
  • Information provided via forms submitted through our website
  • Any other data you voluntarily provide to us for marketing or sales follow-up purposes

2.2 Source of Personal Information

We collect your personal data primarily through the following methods:

  • Our official website, including online forms submitted by you
  • Communication via email, phone, or other channels
  • Automated technologies such as cookies for website functionality and analytics

3. Purposes of Collecting and Processing Your Personal Information

We collect and process your personal information for legitimate business purposes, including:

  • To communicate with you regarding your inquiries and requests for CyberSecurity and APM services
  • To follow up with you about services, products, and offers based on your expressed interests
  • To facilitate internal marketing activities such as email marketing, newsletters, and promotional updates
  • To provide customer support, handle inquiries, and ensure customer satisfaction
  • To improve the functionality of our website and services based on user feedback and data

4. Disclosure of Personal Information

We do not disclose your personal information to third parties. Your personal data will solely be used within Simply Data Sdn Bhd for the purposes outlined in this Privacy Policy. Access to your personal information is restricted to our internal teams, such as sales, marketing, and customer support, who require the information to fulfill their duties.

5. Websites

5.1 External Links

Our website may contain links to third-party websites for your convenience. Please review the privacy policies of these websites as we do not control or take responsibility for their content or privacy practices.

5.2 Cookies

We use cookies to enhance your experience on our website. Cookies are small text files stored on your device that help us recognize you when you visit our site. Cookies allow us to collect:

  • The date and time of your visit
  • Your web browser type and the pages you visit

These cookies help improve our website’s functionality and allow us to analyze how visitors use the site. Some website features may require you to provide personal details for login or service requests, which will only be used for their intended purposes.

6. Data Security

6.1 Security Measures

We are committed to safeguarding your personal data and have implemented reasonable physical, technical, and procedural measures to prevent unauthorized access, loss, or misuse of your data. This includes:

  • Secure storage of personal information
  • Access control to personal data, granted only to authorized personnel
  • Encryption and firewalls for online data transmission

6.2 Limitations & Responsibilities

While we take all reasonable precautions to protect your personal data, no method of online data transmission is completely secure. We cannot guarantee the absolute security of your data, so we recommend you use strong passwords and avoid sharing sensitive information over unsecured networks. In case of a data breach, we will take prompt action to address it in accordance with applicable laws.

7. Retention of Personal Data

We will retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or protect our legitimate interests.

8. Your Rights

You have the right to:

  • Access and obtain a copy of your personal data
  • Correct or update inaccurate or incomplete data
  • Withdraw consent for data processing (where applicable)
  • Request deletion or restriction of your personal data
  • Opt-out of marketing communications

To exercise any of these rights, please contact us using the details provided below.

9. Contact Information

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:

Simply Data Sdn Bhd

Address: B 3A 3, Blck B Setiawalk Persiaran Wawasan Pusat, Bandar Puchong 47160 Puchong Selangor Malaysia.

Email: [email protected]

Phone: 0358862714