1. Home
  3. Application Performance Monitoring (APM)
  5. Real User Monitoring (RUM)

Real User Monitoring (RUM)

Real User Monitoring solution, powered by Elastic APM, empowers businesses to understand how their web applications perform for real users under actual conditions.

Our Services
RUM banner

What is Real User Monitoring (RUM)?

Real User Monitoring (RUM) is a performance monitoring practice that captures and analyzes the interactions of real users with your web applications. It provides actionable insights into the actual user experience by measuring metrics like page load time, navigation speed, and interaction responsiveness.

Simply Data’s Real User Monitoring solution, powered by Elastic APM, empowers businesses to understand how their web applications perform for real users under actual conditions. By collecting real-time data from user sessions, RUM helps identify performance bottlenecks, optimize application speed, and enhance overall user satisfaction.

Key Features of Simply Data’s
Real User Monitoring (RUM)

icon8
Real-Time Performance Insights

Monitor key user experience metrics, such as page load time, interaction speed, and resource loading performance.

icon20
Geographic and Device-Level Analysis

Analyze performance variations across regions, devices, browsers, and network types.

icon18
Error Tracking and Reporting

Identify JavaScript errors, resource failures, and network issues affecting real users.

icon12
Core Web Vitals Monitoring

Track Google’s Core Web Vitals, including Largest Contentful Paint (LCP), First Input Delay (FID), and Cumulative Layout Shift (CLS).

icon33
Session Replay Integration

(Optional) Replay user sessions to understand behavior and replicate issues in real-world scenarios.

icon15
Customizable Dashboards

Create tailored dashboards in Kibana to focus on the most critical performance metrics for your business.

icon17
Proactive Issue Resolution

Combine RUM data with Elastic APM’s backend monitoring to diagnose and resolve performance issues quickly.

How Does Real User Monitoring (RUM) Work?

01.

RUM works by embedding a lightweight JavaScript agent into your web application. This agent collects detailed performance data from users' browsers as they interact with your application. The data is then sent to Elastic APM for analysis and visualized in Kibana dashboards.

Key metrics captured by RUM include:

  • Page load time.
  • Time to first byte (TTFB).
  • First Contentful Paint (FCP).
  • User interaction delays (e.g., clicks or scrolls).
  • Errors and JavaScript exceptions.

RUM provides visibility into how your application performs across different devices, browsers, and network conditions, helping you ensure a seamless experience for all users.

Key Benefits of Simply Data’s Real User Monitoring

user experience 1jpg

Improved User Experience

Gain insights into how users experience your web application, enabling you to optimize load times and interaction speeds.

proactive 1

Proactive Performance Management

Identify and address performance bottlenecks before they impact a significant portion of your user base.

enhance user experience 1

Enhanced Customer Retention

Faster and smoother application performance leads to higher user satisfaction and loyalty.

optimization

Cross-Platform Optimization

Ensure your application performs well on all devices, browsers, and network conditions.

decision making

Data-Driven Decision Making

Leverage real user data to prioritize development efforts and focus on areas that impact your users the most.

Use Cases for Simply Data’s Real User Monitoring

Integrated SOAR Automation Blocking

E-Commerce Platforms

Monitor checkout times, search performance, and overall site responsiveness to enhance customer satisfaction.

Financial Services

Ensure secure, fast, and reliable performance for login workflows, payment gateways, and sensitive user interactions.

Media and Content Platforms

Optimize page loads for rich media content and track how users interact with videos and articles.

SaaS Applications

Identify performance bottlenecks in onboarding workflows, dashboards, and feature interactions.

Public Sector Portals

Monitor performance and accessibility for government and public-facing applications.

Frequently Asked Questions

Our APM enhances RUM with the following capabilities:

  • Session Tracing:

Link frontend user interactions with backend processes to identify the root cause of performance issues.

  • Distributed Tracing Integration:

Understand how frontend issues relate to backend services and APIs.

  • Core Web Vitals Analysis:

Ensure compliance with Google’s performance standards for search rankings and SEO.

  • Custom Alerts:

Set thresholds for user experience metrics and receive alerts when they are breached.

  • Rich Visualizations:

Use Kibana to create dashboards that highlight key user experience metrics and trends.

  • Powered by Elastic APM

Leverage Elastic’s robust RUM tools to monitor and enhance real user experiences.

  • Locally Hosted at Menara AIMS Data Center

Our data center ensures low-latency monitoring and compliance with local data residency regulations.

  • End-to-End Monitoring

Combine RUM with backend monitoring for a comprehensive view of application performance.

  • Actionable Insights

Translate performance data into practical recommendations to improve user satisfaction.

  • Dedicated Support

Receive 24/7 assistance from our team to ensure your web applications meet user expectations.

Get Your Free
Consultation Now!

We’re here to help! Whether you have questions about our Services!