Application Performance Monitoring Service

Application Performance Monitoring (APM) is the monitoring and managing of the performance and availability of software applications. This process involves collecting, analyzing, and reporting on various performance metrics to identify and diagnose issues that might affect user experience or business operations. 

Traditional monitoring tools oftentimes focus only on infrastructure metrics while APM focuses specifically on application performance and user experience, which provides a more comprehensive view of application health.

Our APM supports a wide range of programming languages, making it highly versatile for modern application development. The supported languages include:

• Java (including Spring Boot)
• Python (Django, Flask, and more)
• Node.js
• Ruby (Rails, Sinatra, and others)
• .NET (.NET Core and .NET Framework)
• Go
• PHP (Symfony, Laravel, and custom applications)
• JavaScript (for both browser and server-side monitoring)

This extensive language support ensures that Elastic APM can be seamlessly integrated into diverse development environments, providing complete visibility into application performance.

We assess an application's performance through APM using several key steps:

• Defining key performance indicators (KPIs): Identify the metrics that are most important for your application and business goals, such as response time, error rate, and throughput.  
• Implementing monitoring tools: Deploy APM tools to collect data on the defined KPIs. These tools are used to monitor various aspects of the application including the front and back-end.
• Establishing baselines: Establish baseline performance levels for your application to identify any future deviations and anomalies.
• Analyzing performance data: We regularly analyze the collected data to identify performance trends and areas for improvement.  
• Set alerts and thresholds: Configure alerts to notify you when any of the performance metrics deviate from an established threshold.
• Conduct regular performance testing: Conduct testing to identify potential issues before they impact users.

Application performance is measured using a variety of metrics, including:

• Response time: The time it takes for the application to respond to a user request.
• Error rate: The number of errors that happen in the application.
• Throughput: The number of transactions or requests that the application can handle in a given period.
• CPU utilization: The percentage of CPU resources used by the application.  
• Memory utilization: The percentage of memory resources used by the application.  
• Network latency: The time it takes for data to travel between the server and the application.
• Availability: The percentage of time that the application is up and running.
• User satisfaction: Overall user satisfaction, which can be measured through surveys, feedback, and other means.

These metrics are collected by APM tools and used to assess the overall health and performance of your application. Tracking these metrics over time allows you to identify trends and performance bottlenecks, and make informed decisions about how to better optimize your application. 

APM can be used to help detect potential upcoming performance issues as they collect a massive amount of performance data over time. Those data are analyzed to identify trends, patterns, and anomalies. In those data, they might notice:  

• Increasing latency: If response times for a particular service are gradually increasing, it could indicate a bottleneck developing or an issue in resources.  
• Spikes in error rates: A sudden increase in errors might suggest a problem with a specific component or a surge in traffic.  
• Resource exhaustion: APM can track CPU usage and memory consumption. If these metrics are consistently trending upward, it could signal an upcoming shortage in resources.  
• Changes in application behaviour: APM can detect changes in application performance after a new update or configuration change, helping identify potential issues at an early stage.

By constantly analyzing these trends and patterns, APM can oftentimes detect potential performance problems before they affect the users. They can alert you of these issues, giving you time to investigate and take the necessary action to correct them.  

Simply Data Sdn Bhd’s Application Performance Monitoring (APM) services, powered by Elastic APM, provide businesses with the tools and expertise to optimize application performance, ensure reliability, and enhance user experiences. With a comprehensive suite of modules, extensive language support, and a flexible APM as a Service offering, we deliver tailored solutions to meet the diverse needs of modern businesses.

• APM as a Service (APMaaS):
  Businesses no longer need to invest in costly infrastructure or technical expertise. With Simply Data’s APMaaS hosted at Menara AIMS, we manage all aspects of application monitoring, allowing you to focus on your core business.
• 24/7 Monitoring and Support:
  Our team of experts ensures round-the-clock monitoring and prompt resolution of performance issues.
• Scalable Solutions:
  Whether you’re a startup or a large enterprise, our APM services scale to meet your needs, ensuring consistent performance.
• Enhanced Security and Compliance:
  Hosted in our Menara AIMS data center, your data is protected with top-tier security measures, ensuring compliance with industry standards.
• Cost-Effective:
  Our subscription-based model eliminates the need for upfront capital investment, providing a cost-effective solution for businesses of all sizes.

• Proactive Issue Detection:
  Real-time monitoring and anomaly detection reduce downtime and improve user satisfaction.
• Improved Application Reliability:
  With detailed insights into performance bottlenecks, businesses can ensure their applications are always available and responsive.
• Enhanced User Experience:
  Capture real user interactions to identify and address performance issues affecting end-users.

• Simplified Maintenance:
  With APMaaS, businesses can eliminate the complexities of managing performance monitoring infrastructure.

Simply Data's APM service takes care of all your application monitoring needs so you don't have to. We handle everything, from 24/7 monitoring and support to security and compliance, allowing you to free up your business resources to focus on other areas while still having a secure digital infrastructure.