1. Home
  2. CyberSecurity Services
  3. Security Operations Center (SOC) Managed Service

Security Operations Center (SOC) Managed Service

Managed Security Operations Center (SOC) is a centralized facility where trained security experts monitor, detect, and respond to potential threats 24/7.

Security Operations Center service 1

Security Operations Center (SOC)

In today’s ever-evolving digital environment, cyber threats are becoming increasingly sophisticated, making it crucial for organizations to implement effective monitoring and response mechanisms. Simply Data’s Security Operations Center (SOC) service offers businesses continuous, real-time monitoring and a proactive defense strategy against malicious activities. Our SOC integrates cutting-edge technology, skilled professionals, and comprehensive threat intelligence to ensure your organization’s systems, networks, and data are consistently protected.

Our SOC service is designed to deliver continuous protection against cybersecurity threats. Whether you're dealing with small-scale attacks or more sophisticated, large-scale breaches, our SOC is here to defend your business with agility and expertise.

SOC ARCHITECTURE AND DESIGN

Our SOC Package

SOC Features / Optional Items
SD Sentinel
Contact Us

SD Guardian
Contact Us

SD Vanguard
Contact Us
24x7 Security Monitoring
Threat Intelligence Integration
24x7 Incident Response
Reporting (Weekly, Monthly, Incident Reporting)
Early Warning System (EWS) Newsletter
Active Threat Hunting with Machine Learning
Automated Blocking on Firewall (SOAR)
Attack Surface Management / Dark Web Monitoring / Brand MonitoringLite Version
Logs Retention3 Months6 Months1 Year
Endpoint / Server Remediation
M365 / SaaS Monitoring Module
Security Auditing using CIS and NIST Benchmark
Web Defacement Monitoring
File Integrity Monitoring (FIM)
Compliance Reporting (PCI-DSS, ISO 27001, RMiT, etc)
External Vulnerability Assessment & Penetration Testing
Managed Detection and Response (MDR)
Cloud Security Posture Management (Cloud Infra Monitoring)
Customised Automation (Based on Use Case)
Malware Analysis Module
SD-Deception Technology (Honeypots / Honeytokens)– NEW
UEBA (User & Entity Behavior Analytics)

SD Sentinel

  • ✔ 24x7 Security Monitoring
  • ✔ Threat Intelligence Integration
  • ✔ 24x7 Incident Response
  • ✔ Reporting (Weekly, Monthly, Incident Reporting)
  • ✔ Early Warning System (EWS) Newsletter
  • ✘ Active Threat Hunting with Machine Learning
  • ✘ Automated Blocking on Firewall (SOAR)
  • ✘ Attack Surface Management / Dark Web Monitoring / Brand Monitoring
  • ✔ Logs Retention: 3 Months
  • ✘ Endpoint / Server Remediation
  • ✘ M365 / SaaS Monitoring Module
  • ✘ Security Auditing using CIS and NIST Benchmark
  • ✘ Web Defacement Monitoring
  • ✘ File Integrity Monitoring (FIM)
  • ✘ Compliance Reporting (PCI-DSS, ISO 27001, RMiT, etc)
  • ✘ External Vulnerability Assessment & Penetration Testing
  • ✘ Managed Detection and Response (MDR)
  • ✘ Cloud Security Posture Management (Cloud Infra Monitoring)
  • ✘ Customised Automation (Based on Use Case)
  • ✘ Malware Analysis Module
  • ✘ SD-Deception Technology (Honeypots / Honeytokens)
  • ✘ UEBA (User & Entity Behavior Analytics)

SD Guardian

  • ✔ 24x7 Security Monitoring
  • ✔ Threat Intelligence Integration
  • ✔ 24x7 Incident Response
  • ✔ Reporting (Weekly, Monthly, Incident Reporting)
  • ✔ Early Warning System (EWS) Newsletter
  • ✔ Active Threat Hunting with Machine Learning
  • ✔ Automated Blocking on Firewall (SOAR)
  • ✔ Lite Version: Attack Surface Management / Dark Web Monitoring / Brand Monitoring
  • ✔ Logs Retention: 6 Months
  • ✔ Endpoint / Server Remediation
  • ✔ M365 / SaaS Monitoring Module
  • ✔ Security Auditing using CIS and NIST Benchmark
  • ✔ Web Defacement Monitoring
  • ✔ File Integrity Monitoring (FIM)
  • ✘ Compliance Reporting (PCI-DSS, ISO 27001, RMiT, etc)
  • ✘ External Vulnerability Assessment & Penetration Testing
  • ✘ Managed Detection and Response (MDR)
  • ✘ Cloud Security Posture Management (Cloud Infra Monitoring)
  • ✘ Customised Automation (Based on Use Case)
  • ✘ Malware Analysis Module
  • ✘ SD-Deception Technology (Honeypots / Honeytokens)
  • ✘ UEBA (User & Entity Behavior Analytics)

SD Vanguard

  • ✔ 24x7 Security Monitoring
  • ✔ Threat Intelligence Integration
  • ✔ 24x7 Incident Response
  • ✔ Reporting (Weekly, Monthly, Incident Reporting)
  • ✔ Early Warning System (EWS) Newsletter
  • ✔ Active Threat Hunting with Machine Learning
  • ✔ Automated Blocking on Firewall (SOAR)
  • ✔ Attack Surface Management / Dark Web Monitoring / Brand Monitoring
  • ✔ Logs Retention: 1 Year
  • ✔ Endpoint / Server Remediation
  • ✔ M365 / SaaS Monitoring Module
  • ✔ Security Auditing using CIS and NIST Benchmark
  • ✔ Web Defacement Monitoring
  • ✔ File Integrity Monitoring (FIM)
  • ✔ Compliance Reporting (PCI-DSS, ISO 27001, RMiT, etc)
  • ✔ External Vulnerability Assessment & Penetration Testing
  • ✔ Managed Detection and Response (MDR)
  • ✔ Cloud Security Posture Management (Cloud Infra Monitoring)
  • ✔ Customised Automation (Based on Use Case)
  • ✔ Malware Analysis Module
  • ✔ SD-Deception Technology (Honeypots / Honeytokens) – NEW
  • ✔ UEBA (User & Entity Behavior Analytics)

Key Features of Simply Data’s Security Operations Center (SOC) Service

icon8
24/7 Real-Time Monitoring

Continuous, around-the-clock monitoring of your network and systems.

icon33
Vendor-Agnostic SIEM

Supports customized log collection and analysis from any system, regardless of the vendor.

icon17
Local & Global Threat Intelligence

Integration of both local and global threat intelligence to detect emerging threats.

icon3
Automated Threat Detection & Response

Swift identification and automatic blocking of malicious activities with SOAR technology.

icon7
Optional Data Recovery

Assistance with data or system recovery can be provided as an optional service.

icon9
Compliance Assistance

Helps your business meet regulatory compliance requirements with automated monitoring and reporting.

What Makes Up a Security Operations Center?

A successful security operations center is built upon three foundational pillars which are People, Processes, and Technology, that must work in harmony to deliver effective cyber resilience.

simply data security 2

People: The Human Element

The core of any security operations center is its skilled team. These roles include:

  • Security Analysts The frontline responders who monitor alerts, triage incidents, and investigate suspicious activity.
  • Security Engineers Specialists responsible for designing, deploying, and maintaining the security tools and infrastructure (like the SIEM and firewalls).
  • SOC Managers The leaders who set strategy, manage resources, coordinate major incident response efforts, and align the security operations center goals with the overall business strategy.
simply data security 3

Processes: The Playbook

Defined workflows ensure consistent and efficient responses to threats. These processes govern how the security operation center operates:

  • Triage and Prioritization Categorizing alerts by severity (e.g., high, medium, low) to ensure the most dangerous threats are addressed first.
  • Incident Containment Procedures to quickly isolate infected systems and minimize the damage of a confirmed attack.
  • Forensic Analysis and Remediation Steps taken after an incident are contained to understand the root cause, clean up the environment, and fix the underlying vulnerability to prevent recurrence.
simply data security 1

Technology: The Tool Stack

These are the platforms that provide visibility and automation for the security operation center:

  • SIEM Collects, aggregates, and correlates security logs from all sources to detect patterns.
  • EDR/XDR Monitors endpoints (laptops, servers) to detect and respond to threats at the device level.
  • SOAR Automates repetitive tasks and orchestrates complex responses (like automatically blocking an IP address).

How Does Security Operations Center (SOC) Work?

Our SOC operates using a multi-layered strategy to offer comprehensive protection for your business. Here's how we deliver superior security monitoring and response:

01.

Continuous 24/7 Monitoring

We provide round-the-clock security monitoring to ensure that your systems are constantly under surveillance. Our team collects and analyzes logs from various devices and platforms, from cloud services to on-premise systems. With real-time detection, we can immediately respond to security threats and minimize the potential impact on your business.

02.

Vendor-Agnostic Core Engine (SIEM)

One of the key features of our SOC is its vendor-agnostic Security Information and Event Management (SIEM) system. Unlike other security services that are restricted by vendor-specific log collection requirements, our SIEM platform allows us to customize log integrations. This flexibility ensures that we can monitor and analyze data from any vendor or device, tailoring the solution to fit your specific infrastructure.

03.

Threat Intelligence Integration

Our SOC integrates local Threat Intelligence gathered from Malaysia's unique cybersecurity landscape. By collaborating with local telecommunication service providers, we maintain a locally developed threat intelligence database, offering insights into regional threats and ensuring the highest relevance and accuracy for Malaysia-based organizations.

04.

Automated Threat Detection and Response (SOAR)

Simply Data's SOC incorporates Security Orchestration, Automation, and Response (SOAR) technology to automate the detection and response to threats. This significantly reduces response time and minimizes the risk of human error. Some of the key automation features include:

  • Automated Blocklisting Integration with firewalls (Sangfor, Fortinet, Palo Alto, Cisco, Sophos, etc.) to automatically generate blocklists based on IP reputation. Suspicious IPs are flagged and blocked immediately, preventing further threats.
  • Dynamic Quarantine Malicious IP addresses are placed in quarantine, with automatic unblocking when the IP is recycled or deemed safe after a specified period.

05.

Incident Response & Optional Data Recovery

In the event of a security breach, our SOC team immediately springs into action to contain the threat, investigate its root cause, and initiate the response process. While data or system recovery is optional and not included in our core SOC services, we work closely with recovery teams should you require assistance.

  • Identification Quickly identify the nature and scope of the attack.
  • Containment Prevent the attack from spreading further across your systems.
  • Eradication Remove any malicious files, malware, or unauthorized access.
  • Post-Incident Analysis We conduct forensic analysis to understand how the attack occurred and improve future defenses.

06.

Compliance Monitoring

Our SOC services are designed to help your business stay in compliance with industry regulations and standards such as GDPRISO 27001PCI-DSS, and HIPAA. By continuously monitoring your network and providing detailed reports, we ensure that you meet all the necessary compliance requirements for your industry.

Key Sub-Services Bundled in
Simply Data's Managed SOC Offering

SD Cyber Deception Service

SD-Cyber Deception

A unique part of our SOC, providing an added layer of protection by deceiving attackers with decoy systems and detecting threats early in their lifecycle.
View More

Threat Intelligence service

Threat Intelligence

Bundled in our SOC offering, providing both local and global threat intelligence to enhance your defense against cyber threats.
View More

SD Cyber Deception (bundled in our SOC)

Managed Detection & Response (MDR)

Available as an optional service, where we help manage your EDR tools and fine-tune security policies to ensure optimal protection.
View More

Cloud Security Posture Management service

Cloud Security Posture Management (CSPM)

An optional service to maintain and strengthen the security posture of your cloud infrastructure.
View More

Web Defacement Monitoring service

Web Defacement Monitoring

Bundled in our SOC service, we actively monitor and protect against any potential web defacement attacks to your website.
View More

SOAR In House Automation

SOAR In-House Automation

Bundled automation blocking integration with any brand, and any number of firewalls (e.g., FortinetPalo AltoCiscoSophos, etc.) for SOC contract customers. We automatically generate and send blocklists based on bad IP reputation, significantly improving your defense.
View More

Advanced Malware Analysis

Advanced Malware Analysis

Bundled in our SOC offering, we analyze and investigate malware attacks, providing real-time intelligence to improve threat detection and mitigation.
View More

Concurrency Testing

Office 365 Monitoring

Simply Data’s Security Operations Center (SOC) ensures robust Office 365 monitoring to detect and mitigate risks before they impact your business.
View More

Saas Scalability

SaaS Monitoring

Simply Data’s Security Operations Center (SOC) delivers advanced SaaS monitoring to protect your data, applications, and users, ensuring security and compliance at all times.
View More

Benefits of Simply Data’s SOC Service

Proactive Defense

Our SOC service gives you peace of mind by proactively detecting threats before they cause harm.

Faster Response Times

Automated threat detection and expert-led response teams ensure minimal downtime.

Customizable Solutions

Tailored log collection and analysis, ensuring the solution fits your unique needs.

Cost-Effective

Save resources by outsourcing to a specialized SOC team while getting access to advanced security tools.

Reduced Risk

By identifying and responding to threats in real-time, our SOC service reduces the risk of data breaches and financial losses.

Frequently Asked Questions

A Security Operations Center (SOC) is a centralized facility where trained security experts monitor, detect, and respond to potential threats 24/7. The core functions of an SOC include collecting data from various sources like network traffic, system logs, and endpoints, and then analyzing that data for signs of malicious activities.

An effective SOC provides:

  • 24/7 Threat Monitoring: Continuous observation of your network to identify security threats.
  • Incident Detection & Response: Real-time detection and rapid response to security incidents.
  • Regulatory Compliance: Ensuring adherence to required industry standards and guidelines.

Simply Data’s SOC takes a proactive approach by integrating advanced threat intelligence, automated tools, and human expertise, so your organization is always protected.

A Security Operations Center (SOC) is like a cybersecurity control room. They watch over your systems 24/7, using tools to detect and stop cyberattacks. SOC analyzes logs, tracks threats, and fixes problems quickly. They also keep up with the latest threats and constantly improve their defences. 

You need an SOC to protect your business from cyberattacks. They watch your digital infrastructure on a 24/7 basis, find threats quickly, and stop them before they can cause major problems like data breaches or causing downtime.

A cybersecurity team handles various cybersecurity tasks, while a SOC specifically focuses on continuous monitoring, threat detection, and incident response. A SOC is a type of cybersecurity team, just a very specialized one.

Our SOC protects against a wide range of cyber threats, including malware, ransomware, phishing attacks, advanced persistent threats (APTs), and more. This is thanks to a number of sub-services bundled in our SOC package:

  • SD-Cyber Deception
  • External Threat Intelligence (ASM & Dark Web Monitoring) & Surface Management (ASM)
  • Threat Intelligence
  • Managed Detection & Response (MDR)
  • Cloud Security Posture Management (CSPM)
  • Web Defacement Monitoring
  • SOAR In-House Automation
  • Advanced Malware Analysis

Our SOC services are designed to help your business stay in compliance with various industry regulations and standards including GDPR, ISO 27001, PCI-DSS, and HIPAA. Contact us to know more.

We utilize several advanced security technologies, including vendor-agnostic SIEM, threat intelligence integration, automated threat detection and response using Security Orchestration, Automation, and Response (SOAR) technology, and more. 

Simply Data’s Security Operations Center is the ideal solution for businesses looking to stay ahead of cybersecurity threats. Our vendor-agnostic platform, local threat intelligence, and automated response capabilities ensure that your organization receives the most comprehensive protection possible. Whether you need 24/7 monitoring, incident response, or regulatory compliance, our SOC provides the tools and expertise you need to protect your critical assets.

Let Simply Data be your trusted partner in defending your business against evolving cyber threats.

While the initial investment in a security operations center may seem substantial, the long-term value delivered to an enterprise, often termed Return on Security Investment (ROSI), far outweighs the cost of a successful breach.

Enhanced Business Resilience

  • 24/7 Vigilance: Threats do not adhere to business hours. A dedicated security operations center ensures round-the-clock monitoring, drastically reducing the window of opportunity for attackers.
  • Rapid Incident Response: A security operations center has structured playbooks, allowing for quick containment and eradication, which minimizes system downtime, data loss, and financial penalties.
  • Proactive Threat Hunting: Moving beyond reactive alert monitoring, SOC teams actively hunt for hidden threats that may have bypassed automated defenses, strengthening the security posture before an attack occurs.

Financial and Reputational Protection

  • Cost Avoidance: The average cost of a major data breach can be astronomical. By preventing or swiftly mitigating an incident, the security operation center saves the business millions in recovery, legal fees, and regulatory fines.
  • Regulatory Confidence: Continuous monitoring and detailed audit trails produced by the security operations center provide necessary evidence for meeting stringent compliance requirements (e.g., PCI-DSS, GDPR, ISO 27001), building trust with customers and partners.

Organizations often operate two specialized units to maintain IT functionality: the Security Operations Center (SOC) and the Network Operations Center (NOC). While both are critical to business continuity, their focus and adversaries are fundamentally different.

Feature

Security Operations Center (SOC)

Network Operations Center (NOC)

Primary Focus

Security. Protecting the organization from human-driven cyber threats.

Availability and Performance. Ensuring network uptime and speed.

Adversary

Malicious human actors (hackers, malware, internal threats).

Operational issues, hardware failures, power outages, and natural disasters.

Goal

Containment, eradication, and forensic analysis of security incidents.

Isolating network errors, restoring service, and optimizing performance.

Key Tools

SIEM, SOAR, Threat Intelligence, EDR.

Network Management Systems (NMS), performance monitors, ticketing systems.

In short, the NOC wants the network to be running, and the security operations center wants the network to be running securely. They must collaborate closely, as an attack detected by the SOC often requires the NOC to take immediate action on the network infrastructure.

Running an effective security operations center is an inherently difficult task, requiring constant adaptation to overcome recurring operational and strategic hurdles.

Operational Overload and Noise

  • Alert Fatigue: The sheer volume of security logs and alerts generated daily often overwhelms analysts. Filtering out false positives (alerts that aren't real threats) from genuine threats can lead to burnout and the risk of missing a critical attack in the noise.
  • Tool Sprawl and Integration: Organizations often acquire many different security tools that do not communicate seamlessly. This lack of integration can create blind spots and slow down the detection and response process for the security operation center.

Resource and Expertise Gaps

  • Cybersecurity Skills Shortage: There is a global talent shortage of qualified security professionals. This makes it challenging for a security operation center to hire and retain experienced Tier 2 and Tier 3 analysts, often leading to over-reliance on junior staff.
  • Evolving Threat Landscape: The constant emergence of sophisticated threats, such as zero-day vulnerabilities and advanced persistent threats (APTs), requires continuous investment in training and technology just to keep pace with the attackers.

A highly effective security operations center relies on a defined team structure, often organized into specialized tiers to ensure coverage and efficient escalation.

Tiered Security Analysts

  • Tier 1 Analyst (Alert Triage)
    The first point of contact. They monitor SIEM and security dashboards, triage high-volume alerts, distinguish between false positives and real threats, and escalate genuine incidents.
  • Tier 2 Analyst (Incident Responder)
    They conduct deep-dive investigations, confirm the scope of an attack, execute containment procedures, and handle the technical response and eradication process.
  • Tier 3 Analyst / Threat Hunter
    These are senior experts responsible for proactive, hypothesis-driven threat hunting, developing custom detection rules, and performing forensic analysis after a major breach.

 

Engineering and Management

  • SOC Manager: Provides strategic oversight, manages team performance and training, controls the budget, and acts as the liaison between the security operation center and executive leadership.
  • Security Engineer: Responsible for the health and maintenance of the security stack, including tool patching, SIEM configuration, and integrating new data sources to enhance overall security visibility.

Get Your Free
Consultation Now!

We’re here to help! Contact us to learn more about our Security Operations Center (SOC) managed services!